Frequently asked questions

We have a lot of cool attractions for people of all ages and pride ourselves on seeing parents playing with their children. So, if you want to be a Rock ‘N’ Tots kid and bond with your child, you will require a pass. However, if you are not participating on the attractions, you do not require a pass.

We do not allow outside food or beverages in the park.

Absolutely, we have a dedicated area for young children (Rock ‘N’ Tots). This area includes an interactive sandbox, interactive floor, interactive wall, trampolines and separate play area with tubes, a slide and a ball fountain.

We recommend you purchase your passes in advance to ensure that you have entry to the attractions at the park. However, passes can be purchased at the door based upon availability. Please sign the waiver online in advance to help expedite your check-in process.

Yes, all Participants using any attraction are required to wear Rock ‘N’ Air Socks (“Rock Socks”). Rock Socks are not included with the purchase of a Pass and must be purchased separately. Guests not purchasing a Pass are not required to wear Rock Socks. Unfortunately, we do not permit any other grip socks to be used in the Park. Rock Socks can be purchased on-line when purchasing your Pass, in the Park or you can use an existing pair of Rock Socks from a previous visit.

Yes, all participants under 18 years of age MUST have a waiver signed by their parent or legal guardian - NO EXCEPTIONS!  Participants 18 years of age or older MUST sign their own waiver. Please sign the waiver online in advance to help expedite your check-in process.

Yes, waivers are good for 1 year.

Absolutely! Gift cards are available in denominations of $25, $50, $75 and $100. A plastic gift card is available at the park and a printed copy is available on our website under “Pricing & Programs”. Please see the Gift Card Terms & Conditions.

You represent and agree by purchasing and using a Rock ‘N’ Air Gift Card, you have read, understood, and agree to be bound by the following Terms & Conditions, together with any and all rules, policies and guidelines provided by Rock ‘N’ Air including our Privacy Policy.  Rock ‘N’ Air reserves the right to alter these Terms & Conditions by posting changes to our website. You are advised to check the Rock ‘N’ Air website from time to time for any updates or changes that may impact you.

1. Redemption:  Gift Cards are for use at participating Rock ‘N’ Air locations. Purchases are deducted from the Gift Card balance. Any unused balance will remain on the Gift Card. Gift Cards are not redeemable for cash unless required by law and must be presented at time of purchase.

2. Limitations:  Gift Cards cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account, except to the extent required by law. Unused Gift Cards may not be transferred.  Gift Cards will not be replaced if lost, stolen, or destroyed. Gift cards may not be combined with any other offers or discounts.

3. Risk of Loss: The risk of loss and title for Gift Cards passes to the purchaser upon delivery of the Gift Card. Rock ‘N’ Air will not be responsible for lost, stolen, or destroyed Gift Cards.

4. Fraud: Rock ‘N’ Air shall have the right to close customer accounts and request alternative forms of payment if a fraudulently obtained Gift Card is purchased or redeemed.

5. Limitation of Liability: Rock N Air East Brunswick, L.L.C., and its affiliates and parent company make no warranties, express or implied, with respect to Gift Cards, including without limitation, any express or implied warranty of merchantability or fitness for a particular purpose. In the event a Gift Card is non-functional, your sole remedy, and our sole liability, shall be the replacement of such Gift Card. Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

6. Arbitration: Any dispute or claim relating in any way to the Gift Cards, your balance, or the scope, arbitrability, or validity of this arbitration agreement will be resolved by the parties in their individual capacity and not as a plaintiff or class member in any purported class or representative capacity, and settled by binding arbitration before a single arbitrator administered by the American Arbitration Association (AAA) per its Commercial Industry Arbitration Rules in effect at the time the demand for arbitration is filed. The U.S. Federal Arbitration Act and U.S. federal arbitration law apply to this agreement. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must follow these terms and conditions as a court would require.  Judgment on the arbitration award may be entered in any federal or state court having jurisdiction thereof.  The arbitrator shall have no authority to award punitive or exemplary damages.

7. Waiver of Jury Trial: TO THE EXTENT PERMITTED BY LAW, YOU KNOWINGLY, WILLINGLY, AND VOLUNTARILY, WITH FULL AWARENESS OF THE LEGAL CONSEQUENCES, AFTER CONSULTING WITH COUNSEL (OR AFTER HAVING WAIVED THE OPPORTUNITY TO CONSULT WITH COUNSEL) AGREE TO WAIVE YOUR RIGHT TO A JURY TRIAL OF ANY DISPUTE AND TO RESOLVE ANY AND ALL DISPUTES THROUGH ARBITRATION.  The right to a trial by jury is a right parties would or might otherwise have had under the Constitutions of the United States of America and the state in which the Gift Card is purchased.